Available 24/7 · nights and weekends too
Smartvant – Smart customer service that works for your business
Answers your customers on WhatsApp and email around the clock, even in the middle of the night. Gets back in time to anyone who showed interest and didn't continue, and gives you back the time that went on messages.
Hi, how much is a treatment? Any availability this week?
Hi! A treatment is ₪250. I have Wednesday at 10:00 or Thursday at 16:30. Which works for you?
Wednesday is great
You're booked for Wednesday at 10:00. We'll send a reminder the day before.
Why it's worth it
Here to answer at any hour, any day, without the hassle.
Here to cut the process short: we answer for you, and you carry on with your day.
Without Smartvant
- Answering messages on Friday night and on holiday
- The same question for the tenth time today
- A customer who got no reply goes to a competitor
With Smartvant
- Customers get an answer right away, 24/7, nights and weekends included
- Repeated questions are answered without you touching the phone
- Only what really needs you comes to you
Smartvant isn't here to replace the people in your business. It takes the repetitive work off you, so you're free for what really needs you.
What we do
Your customers reach out. Smartvant makes sure none of them gets lost.
Available 24/7
Replies at once on WhatsApp and email, day or night, and books appointments in the business's calendar.
No customer slips away
Someone showed interest and didn't continue? Smartvant gets back to them at the right time and reminds them to finish what they started.
Less repetitive work
Smartvant handles the questions that come up every day, so the team is free for the work that needs them.
More organised service
Every customer gets a fast, consistent, professional reply, and every conversation is in one place.
Getting started
Three steps, and you're running.
We learn how the business works
Which enquiries arrive, what customers ask, and what service they get.
We set Smartvant up for you
How to answer, when to get back to customers, and which enquiries go to a person.
It starts working
You see every conversation and can step in at any moment.
FAQ
What business owners ask us
What does Smartvant actually do?
It helps businesses handle customer enquiries on WhatsApp and email: it answers questions, gives information, books appointments, and gets back to customers who showed interest and didn't continue.
Does it replace my staff?
No. It takes the repetitive part of the work off the team. Anything that needs personal attention goes to a person in the business.
What if a customer asks something it doesn't know?
The enquiry goes to a member of staff instead of getting an answer the system isn't sure of. You can also set topics that always go to a person.
Does Smartvant answer at night and on weekends?
Yes. It answers every enquiry at once, 24 hours a day, 7 days a week, holidays included. Messages it sends on its own, like reminders, go out only at reasonable hours so customers aren't disturbed.
Does it work on both WhatsApp and email?
Yes. Smartvant handles enquiries on both channels, as suits the business.
Can it be adapted to my business?
Yes. It is set up for the type of business, its services, the questions customers ask, and the processes you want to improve.
How do we start?
Send us a message, tell us briefly how the business works and where customer service is hard today, and we'll look together at how Smartvant fits in.